TERMS AND CONDITIONS OF USE
(Last Updated June 2009)
PLEASE READ THESE
TERMS AND CONDITIONS OF USE CAREFULLY
LMS, TOGETHER WITH ITS SUBSIDIARIES AND AFFILIATES ("LMS") PROVIDES YOU ACCESS AND USE OF THIS SITE SUBJECT TO YOUR COMPLIANCE WITH
THESE TERMS AND CONDITIONS OF USE (the "Site Terms"). BY ACCESSING, BROWSING AND USING THIS SITE (the "Site"), YOU AGREE TO BE
BOUND BY THE SITE TERMS AND ALL APPLICABLE LAW. IF YOU DO NOT AGREE TO BE BOUND BY THE SITE TERMS AND APPLICABLE LAW EACH TIME YOU
USE THIS SITE OR YOU DO NOT HAVE THE AUTHORITY TO AGREE TO OR ACCEPT THESE SITE TERMS, YOU MAY NOT USE THE SITE.
A. Related Policies and Terms
Additional policies and terms apply to use of specific portions of this Site and to the purchase of certain Merchandise or Services
and are included as part of the Site Terms. Please refer and review all additional specific terms and conditions, including the
terms at Shopping this site.
The Site Terms apply exclusively to your access to, and use of, this Site and do not alter in any way the terms or conditions of
any other agreement you may have with LMS for products, services, or otherwise.
LMS has adopted a Privacy Statement that you should refer to in order to fully understand how we use and collect information.
To learn about LMS' privacy practices, please refer to the Privacy Statement section of the Site.
B. Modification of Site Terms
LMS reserves the right to modify these Site Terms in our sole discretion from time to time and only LMS has the right to do so. If
the Site Terms are changed, we will post the new terms on the Site and note the date they were last updated. Any changes or
modification will be effective upon posting of the Site Terms as revised, and your use of the Site following the posting will
constitute your acceptance of the new Site Terms.
C. United States Usage
This Site is operated by a U.S. entity and is governed by the state and federal laws of the United States. The laws of your
jurisdiction may be more or less strict than the laws that apply to this Site. If you access this Site from outside the United
States, you do so at your own risk and are responsible for compliance with the laws of your jurisdiction.
D. License and Site Access
LMS grants you a limited license to make personal use only of the Site. Such grant does not include, without limitation: (a) any
resale or commercial use of this Site or any Site Materials (defined below); (b) modification, adaptation, translation, reverse
engineering, decompilation, disassembly or conversion into human readable form any of the Site materials not intended to be so
read, including use of or directly viewing the underlying HTML or other code from this Site except as interpreted and displayed in
a web browser; (c) copying, imitating, mirroring, reproducing, distributing, publishing, downloading, displaying, performing,
posting or transmitting any Site Materials (including any LMS trademarks) in any form or by any means, including, but not limited
to, electronic, mechanical, photocopying, recording or otherwise; (d) the collection and use of any product listings or
descriptions; (e) making derivative uses of the Site and any Site Materials; or (f) use of any data mining, bots, spiders,
automated tools or similar data gathering and extraction methods, directly or indirectly, on the Site Materials or to collect any
information from the Site or any other user of the Site. Except as noted above, you are not conveyed any right or license by
implication, estoppel, or otherwise in or under a patent, trademark, copyright, or proprietary right of LMS or any third party. You
may not use any meta tags or any other "hidden text" utilizing LMS' name, trademark, or product name without our express written
consent. "Site Materials" means all materials on the Site, including, without limitation, trademarks (as specifically defined in
these Site Terms) design, product description, HTML text, graphics, other files, photographs, codes, software layout, designs forms
and the selection and arrangement thereof.
We may terminate this license and your use of or access to the Site if you make or permit any unauthorized use of this Site. Such
actions by you may violate applicable law including, without limitation, copyright laws, trademark laws (including trade dress),
and communications regulations and statutes. We reserve the right to have all violators prosecuted to the fullest extent of the
law.
E. Changes, Misprints, Errors and Cancellations
Subject to applicable law, we: (a) reserve the right to change the goods and services advertised or offered for sale through this
Site, the prices or specifications of such goods and services, and any promotional offers and any other Site Materials at any time
and from time to time without any notice or liability to you or any other person; (b) cannot guarantee that goods or services
advertised or offered for sale on this Site will be available when ordered or thereafter; (c) reserve the right to limit quantities
sold or made available for sale; (d) do not warrant that the Site Materials (including without limitation product descriptions or
photographs) are accurate, complete, reliable, current or error-free; and (e) reserve the right to cancel, to terminate or not to
process orders (including accepted orders) where the price or other material information on this site is inaccurate or when we
recognize abuse of our policies. If we do not process an order for such reason, we will advise you that the order has been
cancelled and will either not charge you or will apply credit to the payment type used in the order. Some jurisdictions may not
allow the exclusions and disclaimers of certain implied warranties, so some of the provisions of this section may not apply to
you.
If we are legally required to collect sales tax on merchandise you order, the tax amount will be added automatically to your
purchase price. On rare occasions an error in our state sales tax database may cause the sales tax charge to be incorrect. If this
happens, at any time up to two years from your date of purchase you may contact us for a refund of tax overcharges. This right to a
refund is your exclusive remedy for sales tax errors.
F. Passwords and Security
If you use a password to access this Site or any portion of it, then you are responsible for maintaining the confidentiality of the
password and for restricting access to your computer, and you agree to accept responsibility for all activities that occur on your
account or with your password. In the event that the confidentiality of your account or password is compromised in any manner, you
will notify LMS immediately. LMS reserves the right to take any and all action, as it deems necessary or reasonable to maintain the
security of the Site and your account, including without limitation, terminating your account, changing your password or requesting
information to authorize transactions on your account. While LMS takes prudent steps to protect your account and the Site, it can
not protect your information outside of the Site. For example, when LMS communicates with you via unencrypted email from time to
time at your request, the communication is not secure, is not stored securely, and the information contained may be viewed by
others. You acknowledge that by requesting information by email, you agree that we may transmit it to you from time to time and
store it in an unencrypted form and manner. LMS may rely on the authority of anyone accessing your account or using your password
and in no event will LMS be held liable to you for any liabilities or damage resulting from or arising out of (i) any action or
inaction of LMS under this provision; (ii) any compromise of the confidentiality of your account or password, and (iii) any
unauthorized access to your account or use of your password.
G. Intellectual Property
- 1. Ownership
All Site Materials are owned by us and others and are protected by United States and international copyright, trademark and other
laws.
- 2. Trademarks
CAL SPAS, CALSPASDIRECT.COM (and other registered trademarks owned by LMS listed on the attached Exhibit A), and their respective
designs and/or logos are either trademarks or registered trademarks of LMS and may not be copied, imitated or used, in whole or in
part, without the prior written permission of LMS. In addition, all page headers, custom graphics, button icons, and scripts are
trademarks, and/or trade dress of LMS, and may not be copied, imitated, or used, in whole or in part, without the prior written
permission of LMS. All other trademarks, registered trademarks, product names and company names or logos mentioned herein are the
property of their respective owners.
- 3. Restrictions on Use
Except as stated in the Site Terms, none of the materials and Intellectual Property described in these Site Terms may be copied,
reproduced, distributed, republished, downloaded, displayed, posted or transmitted in any form or by any means, including, but not
limited to, electronic, mechanical, photocopying, recording or otherwise, without the prior written permission of LMS or the
respective intellectual property owner. You may electronically copy and print to hard copy portions of this Site for the sole
purpose of using materials it contains for informational and non-commercial, personal use only. Any other use of the materials in
this Site - including any commercial use, reproduction for purposes other than described above, modification, distribution,
republication, display, or performance - without the prior written permission of LMS - is strictly prohibited.
H. Software
Any software, including any files, images incorporated in or generated by the software, and data accompanying the software
(collectively "Software"), that may be made available on this Site is licensed to you by LMS on a non-exclusive and limited basis.
LMS shall retain full and complete title and all intellectual property rights to Software. You shall not copy, distribute, sell,
modify, decompile, reverse engineer, disassemble or create derivative works from any Software.
- I. Hyperlinks
- 1. Links to the Site
You are granted a limited, non-exclusive right to create a hypertext link to the home page only of this Site, provided such link
does not portray LMS or any of its products and services in a false, misleading, derogatory, or otherwise defamatory manner.
This limited right may be revoked at any time. You may not use, frame or utilize framing techniques to enclose any LMS trademark,
logo or other proprietary information, including the images found at this Site, the content of any text or the layout/design of any
page, or form contained on a page without LMS' express written consent. All other linking is prohibited without prior consent from
LMS. Except as noted above, you are not conveyed any right or license by implication, estoppel, or otherwise in or under any
patent, trademark, copyright, or proprietary right of LMS or any third party.
- 2. Third Party Links
LMS makes no claim or representation regarding, and accepts no responsibility for, the quality, content, nature or reliability of
web sites accessible by hyperlink from this Site, or web sites linking to this Site.
J. Submissions
- 1. Your Information
If you register on the Site, you agree that any information you provide to us will be current, accurate and complete.
- 2. Additional Submissions
You agree that any materials, including but not limited to questions, comments, suggestions, ideas, plans, notes, drawings,
original or creative materials or other information, provided by you in the form of email or submissions to LMS, or postings on
this Site ("Submissions") are non-confidential (subject to our Privacy Statement) and that you remain solely responsible and liable
for your Submissions. You further hereby grant (or warrant that the owner of the Submissions has granted) to us and our assigns a
perpetual, royalty-free, irrevocable, unrestricted, non-exclusive, world-wide, assignable, sub-licensable, right and license to
use, copy, reproduce, modify, adapt, publish, translate, create derivative works from, distribute, perform, display and otherwise
exploit the Submissions or any ideas, concepts, know-how or techniques associated with the Submissions for any purpose whatsoever,
commercial or otherwise, using any form, media or technology now known or later developed, without providing compensation to you or
any other person, without any liability whatsoever, and free from any obligation of confidence or other duties on our part or of
our assigns, and you hereby waive all moral rights, or agree, represent and warrant that all moral rights in the Submissions
(including without limitation the rights of paternity, attribution and integrity) are irrevocably waived, in favor of us and our
assigns.
- 3. Restrictions for Submissions
By using the Site, you agree not to do any of the following:
- 1. Upload to, distribute or otherwise publish through this Site any message, information, text or other material ("Content")
that is unlawful, libelous, defamatory, obscene, pornographic, indecent, lewd, harassing, threatening, invasive of privacy or
publicity rights, abusive, inflammatory or otherwise objectionable;
- 2. Upload or transmit any Content that would constitute or encourage a criminal offense, violate the rights of any party, or
that would otherwise create liability or violate any local, state, national, or international law, including without limitation,
the regulations of the U.S. Securities and Exchange Commission, any rules of any securities exchange such as the New York Stock
Exchange, the American Stock Exchange, or the Nasdaq Stock Market;
- 3. Upload or transmit any Content that may infringe any patent, trademark, trade secret, copyright, or other intellectual or
proprietary right of any party. By posting any Content, you represent and warrant that you have the lawful right to distribute and
reproduce such Content;
- 4. Impersonate any person or entity or otherwise misrepresent your affiliation with a person or entity;
- 5. Upload to, distribute or otherwise publish through this Site any Content such as charity requests, petitions for
signatures, chain letters or letters relating to pyramid schemes, advertising or solicitations for funds, political campaigning,
mass mailings, any form of unsolicited commercial email or "spam," (regardless of whether the email itself complies with the
requirements of federal or state law for sending commercial email) or offering or disseminating fraudulent goods, services, schemes
or promotions; and
- 6. Disseminate any harmful content of any kind, including without limitation, viruses, Trojan horses, worms, time bombs,
zombies, cancel bots or any other computer programming routines that may damage, interfere with, surreptitiously intercept or
expropriate any system, program, data or personal information.
- 4. Policies and Enforcement
All access to and use of this Site is governed by and subject to the Site Terms. We have the right, but not the obligation, to
monitor any activity and Content associated with forums and interactive areas on this Site. We may access at any time and use
internally for any lawful purpose information stored on our systems, including the content of any emails or other communications.
We may disclose such information to any third party including law enforcement agencies to protect our rights or property in
response to legal process, or in a good faith belief that such disclosure is justified or required in an emergency situation. We
may investigate any reported violation of our policies or complaints and take any appropriate action that we deem appropriate. LMS
has the right, but not the obligation, to take any action we deem appropriate, including but limited to action to issue a warning,
suspend or terminate your access and use of the Site and related services at any time, and block, remove or edit any communication
and materials that LMS believes in its sole discretion may violate applicable law, the Site Terms or a third party's rights. LMS
takes no responsibility and assumes no liability for any Content posted or uploaded by you or any third party, or for any mistakes,
defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter.
- 5. Responsibility for Your Conduct
You remain solely liable for the Content of any messages or other information you upload or transmit to the discussion forums or
interactive areas of this Site. You agree to indemnify and hold harmless LMS and its parents, subsidiaries, affiliates, employees,
agents and representatives from any claim, action, demand, loss, or damages (including attorneys' fees) made or incurred by any
third party arising out of or relating to your conduct, your violation of these terms and conditions, or your violation of any
rights of a third party. Indirect or attempted violations of these Site Terms or any policy, and actual or attempted violations by
a third party on behalf of a user of this Site will be considered violations of these Site Terms by such user.
K. Financial Material Disclosure
- 1. Forward-Looking Statements
This Site, and any documents issued by us and available through this Site, may contain statements which constitute forward-looking
statements within the meaning of the U.S. Private Securities Litigation Reform Act of 1995. Forward-looking statements include all
passages containing verbs such as "aims," "anticipates," "believes," "expects," "intends," "plans," "predicts," "projects," or
"targets" or nouns corresponding to such verbs. Forward-looking statements also include statements or other passages primarily
relevant to expected future events or that can only be evaluated by events that will occur in the future. These forward-looking
statements are based on the opinions and estimates of management at the time the statements are made and are subject to certain
risks and uncertainties that could cause the actual results to be materially different from those anticipated in or implied by the
forward-looking statements. Information about factors that could potentially affect our results is contained in the reports we file
with the Securities and Exchange Commission, including but not limited to any risk factors we identify in our Annual Report on Form
10-K, Quarterly Reports on Form 10-Q or current Reports on Form 8K. Forward-looking or other statements speak only as to the date
they were released. LMS undertakes no obligation to update forward-looking or other statements to reflect events or circumstances
that occur after the date the statements were made. In addition, please note that information contained in this Site shall not be
included as part of, or incorporated by reference into (nor shall it be deemed to be a part of or incorporated by reference into),
any prospectus or offering memorandum of the Company used in connection with the offering or sale of securities.
- 2. Webcasts Calls
From time to time, LMS provides earnings or other financial information to the public via webcasts or conference call.
Unauthorized recording or downloading of these is not permitted. Any rebroadcast or rewebcast of these events is prohibited without
the express prior consent of LMS. Information provided is only accurate as of the date of the event. While LMS attempts to ensure
your access and use of the Site is safe, LMS cannot and does not represent or warrant that this Site or its server will be
error-free, uninterrupted, free from unauthorized access (including third party hackers or denial of service attacks) or otherwise
meet your requirements.
- 3. Third Party Financial Information
We provide links and access to third party web sites or services that contain information that is provided as a service to those
interested in the information. LMS neither regularly monitors nor assumes responsibility for the content of third parties'
statements or web sites. Accordingly, LMS does not endorse or adopt these web sites or any information contained therein. LMS makes
no representations or warranties whatsoever regarding their accuracy or completeness.
L. Children
This website is designed for and intended for use by adults. If you are under 18, you may use this Site only with involvement of a
parent or guardian. If you are a parent or legal guardian, you must monitor and supervise the use of this site by children, minors
and others under your care. You agree to be responsible for their use of this web site.
M. Disclaimer
THIS SITE AND THE MATERIALS PROVIDED HEREIN ARE PROVIDED ON AN "AS IS" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR
IMPLIED. LMS DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY,
FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT WITH RESPECT TO THE SITE AND MATERIALS, CONTENT, SERVICES AND PRODUCT
ON THIS SITE. LMS DOES NOT REPRESENT OR WARRANT THAT MATERIALS IN THIS SITE ARE ACCURATE, COMPLETE, RELIABLE, CURRENT, OR
ERROR-FREE. LMS IS NOT RESPONSIBLE FOR TYPOGRAPHICAL ERRORS OR OMISSIONS RELATING TO PRICING, TEXT OR PHOTOGRAPHY. LMS DOES NOT
REPRESENT OR WARRANT THAT THIS SITE OR ITS SERVER(S) ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS, EVEN IF LMS OR ITS AUTHORIZED
REPRESENTATIVES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. YOU EXPRESSLY AGREE THAT USE OF THIS SITE, INCLUDING ALL
CONTENT, DATA OR SOFTWARE DISTRIBUTED BY, DOWNLOADED OR ACCESSED FROM OR THROUGH THIS SITE IS AT YOUR SOLE RISK.
Reference to any products, services, processes, or other information, by trade name, trademark, manufacturer, supplier, or
otherwise does not constitute or imply endorsement, sponsorship or recommendation thereof by LMS.
N. Limitation of Liability
IN NO EVENT SHALL LMS BE LIABLE FOR ANY DIRECT, SPECIAL, PUNITIVE, EXEMPLARY, INDIRECT OR CONSEQUENTIAL DAMAGES, OR ANY OTHER
DAMAGES OF ANY KIND, INCLUDING BUT NOT LIMITED TO LOSS OF USE, LOSS OF PROFITS, OR LOSS OF DATA, WHETHER IN AN ACTION IN CONTRACT,
TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE), OR OTHERWISE, ARISING OUT OF OR IN ANY WAY CONNECTED WITH THE USE OR INABILITY TO
USE THIS SITE OR THE MATERIALS CONTAINED IN, OR ACCESSED THROUGH, THIS SITE.
IN NO EVENT SHALL THE AGGREGATE LIABILITY OF LMS (WHETHER IN CONTRACT, WARRANTY, TORT (INCLUDING BUT NOT LIMITED TO NEGLIGENCE),
PRODUCT LIABILITY, STRICT LIABILITY OR OTHER THEORY) ARISING OUT OF OR RELATING TO THE USE OF THIS SITE EXCEED $5 OR THE
COMPENSATION YOU PAID LMS, WHICHEVER IS LESS.
SOME JURISDICTIONS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, OR THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES. IF THESE LAWS APPLY SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS, MAY NOT APPLY TO YOU, AND YOU MAY
HAVE RIGHTS ADDITIONAL TO THOSE CONTAINED HEREIN.
O. Applicable Law, Venue and Limitation of Actions
These terms and conditions shall be governed by and construed in accordance with the laws of the State of California applicable to
agreements made and entirely to be performed within Washington, without resort to its conflict of law provisions. Regardless of
where you access this site, you agree that any action at law or in equity arising out of or relating to these terms and conditions
shall be filed and adjudicated only in the federal or state courts located in Los Angeles, California, and you hereby irrevocably
and unconditionally consent and submit to the exclusive jurisdiction and venue of such courts over any suit, action or proceeding
arising out of these terms and conditions.
P. Termination
Notwithstanding any of these terms and conditions, LMS reserves the right, without notice and in its sole discretion, to terminate
your license to use this Site, and to block or prevent future access to and use of this Site if you violate any of these Site Terms
or its policies. Upon termination, these Site Terms shall still apply.
Q. Consent to Email Communication
When you visit this Site or send email to us, you are communicating with us electronically. You consent to receive communications
from us electronically and agree that we may communicate with you by email or by posting a notice on this Web site. We do not
include details of your personal financial in emails unless you specifically request that we do so. You agree that we may treat
specific actions by you, such as checking boxes to receive email updates, sending us an email directly or through the CalSpas.com
site, or leaving a telephone message with an email address for customer service to respond to a query about your account, as a
request that we communicate personal financial information with you by unencrypted email. You acknowledge and agree that
unencrypted email sent over the Internet is not secure and may be read by others, and you agree that when you request that we send
you email you are authorizing us to transmit and disclose your information (including your personal financial information) from
time to time in an unencrypted manner. You further acknowledge that emails sent with this information are not stored in a secure
manner.
R. Legal Equivalency
This electronic document and any other electronic documents, policies and guidelines incorporated herein will be: (i) deemed for
all purposes to be a "writing" or "in writing," and to comply with all statutory, contractual, and other legal requirements for a
writing: (ii) legally enforceable as a signed writing as against the parties subject to the electronic documents; and (iii) deemed
an "original" when printed from electronic records established and maintained in the ordinary course of business. Electronic
documents introduced as evidence in any judicial, arbitration, mediation or administer of proceeding will, if established and
maintained in the ordinary course of business, be admissible to the same extent as business records in written form that are
similarly established and maintained.
S. Severability
If any provision of the Site Terms is found to be unlawful, void, or for any reason unenforceable, then that provision shall be
deemed to be severed from the rest of these Site Terms and shall not affect the validity and enforceability of any remaining
provisions.
T. Waivers
No waiver, express or implied, by either party of any breach of or default under these Site Terms will constitute a continuing
waiver of such breach or default or be deemed to be a waiver of any preceding or subsequent breach or default.
U. Contact Us
If you are experience difficulties in using the Site, please contact us at:
1. Call LMS representatives at 1-800-623-8781 x433;
2. heatherr@calspas.com
EXHIBIT A
Currently, LMS owns the following registered trademarks: CAL SPAS, CAL FLAME, CAL DESIGNS, CAL HEAT, CAL PATIO, and other brands
that may or may not be listed here. LMS also may use other trademarks that are not registered.
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